Privacy

We follow data minimization principles and don't monitor your activity.

We store the following data:

What ? For how long ? Why ?
Email address (optional) Until changed, removed or account deleted Notifications, account recovery
Account username Until account deleted Authentication
Account password hash Until changed or account deleted
Payment reference numbers 5 years Billing
Support tickets 1 year after last message Support
Services usernames Until service deleted Authentication
Services passwords hashes, keys Until changed or service deleted
dlbox torrent hashes Until torrent deleted dlbox home display, quotas

Nothing else is stored.
Accounts without services are automatically deleted after 2 years of inactivity.

If we have to reveal data to third parties, we will inform our users about it.

We have received no secret requests.