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en:privacy
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Privacy

We follow data minimization principles and don't monitor your activity.

We store the following personal data:

Where ? What ? For how long ? Why ?
Web site Email address (optional) Until changed, removed or account deleted Notifications, account recovery
Account username Until account deleted Authentication
Account password hash Until changed or account deleted
Payment reference numbers 5 years Billing
Support tickets 1 year after last message Support
Services usernames Until service deleted Authentication
Services passwords hashes Until changed or service deleted
dlbox torrent hashes Until torrent deleted dlbox home display, quotas
VPN servers VPN username Up to 7 days (in RAM only) Anti-abuse, IP pool management
VPN IP addresses
VPN password hash Until changed or expired (in RAM only) Authentication

Nothing else is stored.

If we have to reveal data to third parties, we will inform our users about it.

We have received no secret requests.

en/privacy.txt · Last modified: 2020-06-04 20:30 by admin